Program, project and implementation leadership across retail technology, ERP/POS, digital commerce, mobile apps, enterprise products, integrations, go-live and customer adoption.
Start with ETP, then scroll to the right to move backward through Decathlon, TechPCL / Pathak Group and Vanova. Each chapter previews the role and delivery experience. Select it to open a detailed executive view of roles, responsibilities and outcomes.
A concise executive snapshot of the scale reflected in my latest professional profile - spanning enterprise rollouts, multi-country delivery, team leadership, user enablement and issue reduction.
My career has progressed across software delivery, enterprise products, APAC digital commerce and retail SaaS - combining Product, Program, Project and Implementation leadership with post-launch Customer Success.
A senior delivery profile is best understood through situations where scope, dependencies, resources, integrations or adoption created real risk. These case studies show what I owned and how I responded.
The portfolio emphasizes end-to-end ownership: strategy, delivery, implementation, adoption, support and measurable operational value.
Governance, roadmaps, RAID, milestone visibility, resource alignment and executive decision support.
Retail SaaS, POS/ERP, inventory, promotions, payments, reporting and enterprise integration delivery.
Discovery, UAT, cutover, go-live, hypercare, support transition and customer adoption.
eCommerce, B2B, mobile apps, SaaS, AI-PIM, process improvement and cross-country delivery.
Each dashboard summarizes project health, workstream progress, milestones, risks, support and delivery highlights. Hover on desktop; tap on mobile.
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I bring Product, Program, Project and Implementation experience together so strategy, engineering delivery, rollout, adoption and operational outcomes remain connected.
Program planning, cross-functional delivery, milestones, dependencies, scope, risks, resources, steering visibility and delivery assurance.
Discovery through UAT, rollout, go-live, hypercare and support transition across ERP, POS, inventory, pricing, promotions, payments and integrations.
eCommerce, mobile, B2B/B2C, customer journeys, cross-market implementation and technology-enabled operating-model improvement.
RAID governance, portfolio prioritisation, milestone health, capacity visibility, escalation structure and executive decision support.
Customer discovery, requirements, MVP and release planning, engineering alignment, launch readiness, adoption and feedback-led improvement.
Practical AI use-case framing for retail and delivery workflows, including catalogue enrichment, automation and AI-supported program execution.
Whether the need is enterprise implementation, retail technology transformation, multi-team program delivery, PMO governance or product-to-go-live execution, I would be happy to discuss the context and where I can add value.
Product, Program, Implementation and Digital Transformation Leadership
Explore the project case studies for examples of how I approach complex delivery challenges, or contact me directly to discuss a role, transformation program or advisory requirement.